Cookie Policy

This policy explains how Storegrill UK’s website and related applications (the “Platform,” “we,” or “us”) collect, use, share, and protect the personal information gathered through this Platform or related channels. Storegrill UK connects users who need products such as food or groceries to be delivered by riders from affiliated stores or restaurants to their desired location. This policy also applies to any mobile applications we develop to enhance our services on the Platform. References to the “Platform,” “we,” or “us” include these mobile applications. By using the Platform, you agree to this policy.

How Information Is Collected

Information Provided by Your Web Browser

We may collect data your browser routinely shares, such as:

• Browser type and language
• Software and hardware attributes
• Date and time of your visit
• Referring web page
• Internet Protocol (IP) address and its geographic location
• Pages visited on the Platform and time spent on them

This data is generally collected on an aggregate and anonymous basis to improve our services.

Personal Information You Provide

To use our services, you must create an account on our Platform. When creating your account, we may request:

• Name
• Phone number
• Email address
• Mailing address

You may also choose to provide additional profile information, such as a postal code or demographic details. We recommend that you carefully consider the information you share and take precautions to protect sensitive details. You can review and revise your profile at any time.

Payment Information

To facilitate payments for our services, you may need to provide financial details such as:

• Bank account information
• Mobile financial service (MFS) details
• Debit or credit card information

Payment information is securely handled following industry standards.

How Information Is Collected

Cookies

Cookies are small text files placed on your device to improve website functionality and user experience. We use:

• Session Cookies: These are temporary and deleted when you close your browser.
• Persistent Cookies: These remain on your device to remember your preferences or help analyze website usage over time.

We may also allow business partners to place cookies to assist with analyzing website performance. However, they are not permitted to collect personal data unless necessary for their services.

Web Beacons

We may use web beacons or similar technology to track the effectiveness of our communications and campaigns.

Advertising Cookies

We may collaborate with third parties, such as Google, to serve ads across the internet. These ads may use cookies to:

• Show ads based on your interests or previous visits
• Limit the frequency of ad displays
• Measure ad effectiveness

Google Analytics

We use Google Analytics or similar tools to gather statistical insights about how visitors interact with our Platform. This is done anonymously, and we do not link this data to personally identifiable information. For more details on Google Analytics, click here.

Your Rights and Preferences

You have the right to access, modify, or delete your personal information and preferences at any time. If you have any questions or concerns about our Privacy Policy, please contact us at:

• Email: sales@storegrill.co.uk
• Phone: +44 20 3917 7441

By continuing to use our Platform, you consent to our data practices as outlined in this policy.